To be honest watching someone fix your PC is really boring and the Genie9 team seem to know what they are doing and I'm happy that they are trust worthy so this time I just let the guy get on with it while I had a lie it. I could get used to this (not that I want to get used to problems), I get up, look at the screen and have a message that everything is fixed again.
A short email later and I have a set of scripts that will clear down the Timeline queue for me so I can try to fix the problem myself - clearly that doesn't solve the problem but at least means I have working backups.
Happy again.
