I've had a number of Hewlett Packard printers, when I purchased the most recent an HP Photosmart D5460 it was the best print quality available for under £200.
Why is it that they have some enormous, complex, unreliable drivers.
It's connected by USB - when connected to the PC it works 95% of the time whilst on the laptop it works 10% of the time and I usually give up. Both operating systems are Windows 7 both work fine - it's only the printer that plays up.
I've now discovered a fix that seems to have worked successfully to date - so, when I turn the printer on the PC brings up the message "USB Device Not Recognized" and it rebooting doesn't change the situation.
What I've found is that deleting "USB Composite Devices" from Device manager solves the problem.
Simple.
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I don't know what it is but I have only bought HP printers for as long as I have had PCs!
ReplyDeleteThe major problem that I have had with them is the annoying software that has accompanied them. I just want the bloody driver!!
Just think yourself lucky you don't have a Lexmark printer - my dad's has been playing up (same fix of deleting the composite device worked so I guess it's a Windows 7 issue / Windows general USB issue rather than printer specific). The downside for him is that Lexmark have decided his printer (Lexmark X2350) is discontinued so they no longer have the drive available.
ReplyDeletewhat ink does it use? I was given some Lexmark carts which I was going to send to bin. not that you want them if it wont work with win 7!!
ReplyDelete